FAQs
FAQ
FREQUENTLY ASKED QUESTIONS
Prices depend on model, quantity, options, and shipping terms. Contact us with the product names or photos you need and we will send an updated quotation.
Yes, international orders usually have a minimum order quantity by model or mixed container. Share your target SKUs and we will confirm MOQ and packing.
Yes. We can provide commercial invoices, packing lists, certificates of origin, and quality or compliance documents required for most export shipments.
Sample lead time is typically about 7 days. Mass production is usually 20–30 days after deposit and final confirmation. Tell us your deadline early so we can check factory capacity.
Common terms are bank transfer with 30% deposit and 70% balance against the copy of B/L. Other methods may be discussed case by case.
We warranty materials and workmanship on commercial refrigeration equipment. After-sales support covers troubleshooting guidance and spare parts supply according to the agreed warranty terms.
Yes. Units are packed for export with protective materials suited to sea freight. Special packaging requests can be arranged and may add cost.
Freight depends on quantity, volume, weight, and mode (express, air, or sea). Send destination port and order list for an estimated shipping cost.